Job Description:
Office Manager (Pakistan)
Location: Karachi
Job: Admin. Support
Job Number: 144269
ROLE SUMMARY
The role will provide complete Office Management support to the Pakistan office, including Corporate Governance, Facilities Management/Office Security and General Office Administration.
Approximately 50% Office Management & 50% Business Development Support.
Principle Responsibilities / Key Result Areas
(1) Provide support to Country Manager / Business Development to develop and maintain the relationship between VISA and member banks within the relevant markets.
(2) Provide BD and admin support the following initiatives to Country Manager and Business Development team:
Implementation of initiatives outlined in Country plans
New business development opportunities, project evaluation and execution
Monitoring and analyse competitors’ strategies
Co-ordination with other VISA departments in order to successfully implement the country plans. Effectively respond and follow up on queries and/or requests raised by member banks
Ensure Clients compliance to service levels, integrity of service records and efficient resolution of complaints
Complete ad hoc project/research and presentation work and other corporate hospitality initiatives as requested by management
Adhere to the expenses policy and ensure that expenses do not go over available budget
Maintaining and updating Clients contact lists, mailing of relevant material and collateral, etc
Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues and providing cover during periods of absence
As with all positions within VISA, the job holder is responsible for the physical security of the environment
(3) Business Development
Provide day to day BD Support to the Country Manager and BD team disseminating generic information, updates, follow up data, responding to straightforward queries, standard requirements, updating records, contacts, Visa systems such as On Demand and adhoc support for functions including but not limited to Marketing, Card Design Commercial, Operations, Risk, Finance and BD.
(4) Office Management
With the direction of the Country Manager and Finance partners, preparation and management of the cost centre expenditure within budget parameters, management of petty cash and end of month financial reconciliation, maintaining confidentiality at all times.
Key Competencies
Champion a global mindset with regard to people, strategy, and action
Generate a sense of urgency and inspire a strong commitment to achieving results
Protect the integrity of our relationship with clients, communities and employees, and be the guardian of our company assets
Take principled personal and organizational risks to do what is right and achieve business success
Integrity, professionalism, business ethics, confidentiality
Envision and nurture new ideas and ways of doing things
Ability to recognize potential issues as they arise and escalate appropriately
Strong administration, analytical and financial skills
Project management experience and able to work as part of cross regional team
Excellent written and verbal communication skills
Fluent in English and Urdu
Excellent organizational skills
Strong interpersonal skills with the ability to communicate well with colleagues, senior management and customers
Able to work independently and manage multiple tasks simultaneously in a changing environment with a high degree of accuracy
Ability work and thrive in a fast paced and dynamic environment
Self-motivated and able to use own initiative
Strong PC skills and high proficiency with Microsoft Office Suite products (Excel, Word, and PowerPoint)
Qualifications
Required Experience
This position requires strong market and business knowledge of the local area plus has office management experience
This position requires demonstrated ability to handle many projects simultaneously
The ideal candidate should possess strong analytical skills, as well as excellent interpersonal skills to work collaboratively across functions
Creative, innovative and dedicated self-starter, organized and multi-tasking
Excellent verbal and written communication skills are mandatory
This position requires previous experience of SOX together with knowledge of the associated legislation coupled with a detailed and methodical approach to your work
Strong understanding and application of Sarbanes Oxley within a Finance and IT environment
Preferred Experience
Professional
Professionally qualified, Bachelor Degree in Office Administration, Facilities Management, Business or related field
Technical
Project Management – demonstrated ability to handle many projects simultaneously, multi-tasking, able to work as part of cross regional team
This position requires previous experience of SOX together with a knowledge of the associated legislation coupled with a detailed and methodical approach to work
Strong understanding and application of Sarbanes Oxley within a Finance, and IT environment
Experience and knowledge of Pakistan labour, employment and business procedures
Strong PC skills and high proficiency with Microsoft Office Suite products (Excel, Word, and PowerPoint) with ability to learn Visa Systems such as On Demand, etc.
Excellent communication both spoken and written business English
Strong presentation skills
Business
Experience or exposure / understanding to retail banking, cards business
Strong execution and analytical capabilities
Ability to recognize potential issues as they arise and escalate appropriately
Creative problem solving, innovative
Proven in-depth knowledge and experience office management
Excellent interpersonal skills
Collaboration across functions in a matrixed organization
Self-motivated and able to use own initiative
Able to work independently and manage multiple tasks simultaneously in a changing environment with a high degree of accuracy
Ability work and thrive in a fast paced and dynamic environment
Excellent organizational skills
Strong interpersonal skills with the ability to communicate well with colleagues across the globe, senior management and customers
Customer focused (internal and external), with the ability to build effective organizational relationships
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
To Apply:
Apply online at:
https://visainc.taleo.net/careersection/visa_ext_job_app/jobdetail.ftl?job=2154283